Support staff at Law Offices of Christy Lee, P.C., travel around the country, performing a wide variety of tasks, from administrative duties to initial communications with the client to legal document preparation. Their primary goal is to provide top-quality services, in a warm, relaxed atmosphere, all while keeping costs as low as possible for the client. They’re a fun bunch, but they know how to get serious when it’s necessary. Get to know three of them here:
Laura’s a paralegal at the Anchorage headquarters. She assists clients and helps Christy and Paula. However, she answers directly to Toby.
Beyond Toby, Laura’s favorite thing about working at the firm is simple and obvious: she wants to reduce the client’s anxiety and worry so that the client can focus on achieving resolution of the legal issues at hand. When you call the firm, you’ll most likely talk to Laura first. She’ll listen as you explain your situation, ask you several questions, then help you determine whether our firm is the right fit for you. Clients say she’s innately empathetic. Laura thinks it comes from experience.
Having owned a small contracting company for years, Laura recognizes the many stresses involved with labor and money management. She’s moaned brokenly and without shame when confronted with pesky little events like IRS audits. She’s whimpered sadly at the sudden realization that the welcomed necessity to increase her workforce by a whopping 400% was being accompanied by a terrifying increase in her federal employment taxes. That’s not to mention the attending compounded costs of her worker’s compensation and general public liability coverage, along with the quadrupled anxiety of supervising so many people. Like many other small business owners at one time or another, especially those with high accounts receivable, she’s had to make decisions about whether to send Uncle Sam employment taxes by the due date or call the utility companies about delayed payments. She empathizes with clients because she’s faced circumstances similar to theirs.
Laura believes that procrastination sometimes poses big problems for taxpayers, who may not address complicated tax issues due to fear and a lack of knowledge of their rights. She knows when and how to motivate clients to action. She acquired that skill a lifetime ago while teaching English composition at the college level.
If you want to hear Laura’s southern accent, call her at the Anchorage office to swap you stories. She’s always happy to meet clients, both over the phone and in person.
An Entertaining Interview with Judy
Q: Tell us a bit about what you do at Law Offices of Christy Lee, P.C.
A: I’m a first-degree attendant to Toby, then I’m a professional court room observer, and assistant to the assistant. My favorite jobs are keeping everybody organized, and making sure the office runs smoothly. So basically I do everything from making sure the storeroom is adequately stocked to making sure the clients are calm and ready for court.
Q: Anything that inconveniences you about the job?
A: Well, to all the process servers who keep wanting to drop off paperwork for court cases that don’t involve me, just – don’t. I live in Mansfield, Texas – alone. Unless you are suing me, please don’t try to serve me with legal documents.
Q: What is your professional background?
A: I’ve twice retired from AT&T, where I won the top salesperson award in the Western Division for several years. Also, my passion for books led me to publish a monthly humorous article for the local newspaper, The Mansfield News Mirror, from 2005 to 2013. I’ve written several books that are kept neatly on computer discs in a desk drawer. Currently I’m writing my own blog, Judy’s Junk Drawer. Those experiences helped me develop observation skills that Christy Lee relies on, especially in the courtroom.
Q: And your home life?
A: I’m a mother of 5, and a grandmother to an entire clan. Together with my late husband, Braden, at one time or another we’ve taken all our children and grandchildren to Europe to experience the other side of the globe, retracing history and the wonderful stories of the local people there.
Q: What do you do now just for yourself?
A: Stemming from my years as an Air Force brat, I’m a world traveler. I’ve reestablished my lifelong friendships with my junior high classmates from RAF Station Molesworth, UK, and the group gets together whenever we can. And beyond reading and writing, my current passions are swimming and hiking. I’m always game for an adventure, whether it’s exploring Yosemite National Park, relaxing in the steamy geothermal pools of Iceland, or working in Alaska in the winter. Nothing says, “Wake up!” like a crisp January day in Anchorage!
Q: So how can we get in touch with you?
A: Well, you’ll rarely catch me at home, unless it’s 60 degrees, and I’m trying to start a fire in the fireplace. So you’ll need to call the Texas office at (817) 504-6075. If I’m not available, leave me a message.
Harry’s the firm’s favorite go-to guy – he offers staff support, then support for the staff support. A lifelong Alaskan, a former small business owner, and a current landlord, Harry’s the ideal person to complete administrative jobs, especially upgrades, in the Anchorage office and anywhere else he’s sent. He attends court to assist Christy Lee, expedites supplies and equipment, and goes out of his way to accommodate the clients’ needs. And Harry once won a hair-raising, four-year battle against the IRS, so he definitely understands the responsibilities of the taxpayer as well as the necessity to protect the taxpayer’s rights.
The rest of the staff believe that it’s Harry’s deep admiration for Toby as Assistant Office Manager that compels Harry to perform to the best of his ability every day. The rest of the staff might be jealous of Harry because of his close relationship with Toby, but not jealous enough to do without Harry in the office.
In his spare time, Harry enjoys all things Star Trek, jet skis, and snow machines. Every so often, he might whip up a gourmet dinner involving wild Alaska salmon or reindeer meat. If you’re really lucky, you might end up stopping by the office on a day he’s treating the personnel. To find Harry, give our Anchorage office a call at (907) 339-9931.