Support staff at Law Offices of Christy Lee, P.C., travel around the country, performing a wide variety of tasks, from administrative duties to initial communications with the client to legal document preparation. Their primary goal is to provide top-quality services, in a warm, relaxed atmosphere, all while keeping costs as low as possible for the client. They’re a fun bunch, but they know how to get serious when it’s necessary. Get to know three of them here:
Laura’s a paralegal at the Anchorage headquarters. She assists clients and helps Christy and Paula. However, she answers directly to Toby.
Beyond Toby, Laura’s favorite thing about working at the firm is simple and obvious: she wants to reduce the client’s anxiety and worry so that the client can focus on achieving resolution of the legal issues at hand. When you call the firm, you’ll most likely talk to Laura first. She’ll listen as you explain your situation, ask you several questions, then help you determine whether our firm is the right fit for you. Clients say she’s innately empathetic. Laura thinks it comes from experience.
Having owned a small contracting company for years, Laura recognizes the many stresses involved with labor and money management. She’s moaned brokenly and without shame when confronted with pesky little events like IRS audits. She’s whimpered sadly at the sudden realization that the welcomed necessity to increase her workforce by a whopping 400% was being accompanied by a terrifying increase in her federal employment taxes. That’s not to mention the attending compounded costs of her worker’s compensation and general public liability coverage, along with the quadrupled anxiety of supervising so many people. Like many other small business owners at one time or another, especially those with high accounts receivable, she’s had to make decisions about whether to send Uncle Sam employment taxes by the due date or call the utility companies about delayed payments. She empathizes with clients because she’s faced circumstances similar to theirs.
Laura believes that procrastination sometimes poses big problems for taxpayers, who may not address complicated tax issues due to fear and a lack of knowledge of their rights. She knows when and how to motivate clients to action. She acquired that skill a lifetime ago while teaching English composition at the college level.
If you want to hear Laura’s southern accent, call her at the Anchorage office to swap you stories. She’s always happy to meet clients, both over the phone and in person.
Frankie joined the firm in 2012, way before she graduated from Texas A & M (Class of 2015, Whoop!), where she took a degree in Interdisciplinary Studies with an emphasis in math. She serves as Guru of the Firm’s Social Media Presence, managing our connections on You Tube, LinkedIn, Facebook, Twitter, and Instagram. In addition to her marketing duties, she assists the attorneys and clients with estate planning and other legal needs. She also keeps all the staff in check by routinely reminding everyone to “use your resources.”
When she’s not working at the law firm, she enjoys reading anything recommended by Reese Witherspoon, gorging on football and hockey, and outlasting movie marathons with her husband Nick and their puppies, Otis and Pancakes.